IT Solutions On Call LLC

Remote Support

Remote Support is available if you have a working Internet connection (not dial-up).
 Minimum fee is $20 and total fees will prorated at $60 per hour unless prior arrangements are made.
Payment will be accepted by Master Card, Visa or Discover cards.


This link for Remote Support will only work if you have been directed here by a company representative
and given a passcode to connect.


You will see a log on screen like this

:

Enter the code provided and click JOIN.

You may see a window like this:




Click YES and authorize the program to RUN if asked.



NOTE: This is a temporary connection.
We will NOT be able to reconnect to your computer after the session is ended
.



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